Returns & Refunds
- You may return an item within 14 days of purchase. The item must be unused, unaltered, in the same condition as it was when it was unboxed.
- Custom items are NOT refundable. We can't sell them to anyone else. All sales are final, they are yours to keep.
- Refunds will not be issued until the product is returned and inspected by us. Customers are responsible for return shipping & will not be refunded original shipping charges.
- You may also request an e-certificate to be used on the website.
- Customer service is important to us, we have had very few returns over the years. If you do have an issue, please let us know.