Returns & Refunds

  • You may return an item within 14 days of purchase.  The item must be unused, unaltered, in the same condition as it was when it was unboxed.
  • Custom items are NOT refundable. We can't sell them to anyone else.  All sales are final, they are yours to keep.
  • Refunds will not be issued until the product is returned and inspected by us.  Customers are responsible for return shipping & will not be refunded original shipping charges.  
  • You may also request an e-certificate to be used on the website.  
  • Customer service is important to us, we have had very few returns over the years.  If you do have an issue, please let us know.